# Errorfile not working

**URL:** <https://discourse.haproxy.org/t/errorfile-not-working/1278>\
**Category:** Help!\
**Created:** [June 1, 2017, 1:04am UTC](https://discourse.haproxy.org/t/errorfile-not-working/1278 "2017-06-01T01:04:15Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![sbonar](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@sbonar](https://discourse.haproxy.org/u/sbonar)\
**Post date:** [June 1, 2017, 1:04am UTC](https://discourse.haproxy.org/t/errorfile-not-working/1278/1 "2017-06-01T01:04:15Z")

</div>

I am trying to use a custom error file and instead I get a 408 request timeout.

My current setup is my haproxy is running behind an ELB out in AWS.

**My config is:**  
global  
log 127.0.0.1 local0  
log-send-hostname  
lua-load /etc/haproxy/validate\_jwt.lua  
debug  
daemon

```
defaults
        log global
        mode http
        option httplog
        option dontlognull
        option logasap
        timeout connect 5000
        timeout client 50000
        timeout server 50000
        errorfile 403 /etc/haproxy/errorfiles/403error.http

frontend http_front
        bind *:${FE_PORT}
        monitor-uri /api/v1/health

        http-request deny if !{ cook('jwt') -m found } !{ cook('cpAccountsJwt') -m found }

        acl valid_jwt lua.validate_jwt -m bool

        http-request deny if !valid_jwt

        http-response del-header X-Frame-Options

        use_backend %[req.hdr(host),lower,map_dom(/etc/haproxy/aoobm_tunnel.map)]

backend be_1a9109498b16029e409542c8f08ef359-qa2
        server srv0 10.205.176.203:30089
backend be_2514131711c38b63e59fb4d5a7eaf3b6-qa2
        server srv1 10.205.177.110:30091
backend be_3e1adc1008eab307e752a045f0ddc299-qa2
        server srv2 10.205.177.110:30083
backend be_cd35febcca3f445a40ca7bac875d483b-qa2
        server srv3 10.205.176.203:30085
backend be_d8ffc844e247de743a7fbb83154effa5-qa2
        server srv4 10.205.177.110:30087

```

**The 403error.http looks like:**

```
HTTP/1.0 403 Forbidden
Cache-Control: no-cache
Connection: close
Content-Type: text/html

<html>
    <head>
        <title>Connection Permissions Error</title>
    </head>
    <body style="font-family:Trebuchet MS, Helvetica Neue, HelveticaNeue, Helvetica, Lato, Arial, Lucida Grande, sans-serif;background:#fff;pad
ding: 10px 15px;">
        <div style="text-align:center">
            <br>
            <h2 style="font-size:16px">
                You do not have sufficient account privleges to<br/>
                preform the requested action
            </h2>
        </div>
    </body>
</html

```

**In my logs I plainly see HAProxy detecting a 403:**

haproxy[84]: 10.205.63.45:31677 [01/Jun/2017:00:53:16.377] http\_front http\_front/ 0/-1/-1/-1/+0 403 +633 - - PR-- 13/13/0/0/0 0/0 “GET / HTTP/1.1”

What the heck am I doing wrong??

---

<div class="post-metadata">

**Author:** ![sbonar](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@sbonar](https://discourse.haproxy.org/u/sbonar)\
**Post date:** [June 1, 2017, 4:10am UTC](https://discourse.haproxy.org/t/errorfile-not-working/1278/2 "2017-06-01T04:10:53Z")

</div>

I guess I need to RTFM a little bit better. I found the comment about making sure to use CRLF instead of LF in the HTTP code. So in short changing LF to CRLF on the file made everything work.