# Website brings a StatusCode: 503 after a couple of minutes **URL:** \ **Category:** Help!\ **Created:** [January 19, 2022, 1:03pm UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307 "2022-01-19T13:03:51Z")\ **Posts on this page:** 6\ **Page:** 1

**Author:** ![cjs1976](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.haproxy.org/cjs1976/32/1613_2.png) [@cjs1976](https://discourse.haproxy.org/u/cjs1976)\ **Post date:** [January 19, 2022, 1:03pm UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307/1 "2022-01-19T13:03:51Z")

Hi, I have a haproxy reverse proxy because I have only one ip address for multiple servers. So far everything runs fine with the standards I found on the internet. There is only one webserver (zammad with nginx webserver) which is giving some troubles. I can login and work with the system, but after a couple of minutes or if I make a browser refresh, I get a popup with the following infomration: * * * StatusCode: 503 ```auto

503 Service Unavailable

No server is available to handle this request. ``` * * * If I press OK multiple times, I can keep on working. Thanks for any ideas. Christian. ---

**Author:** ![rhada](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.haproxy.org/rhada/32/585_2.png) [@rhada](https://discourse.haproxy.org/u/rhada)\ **Post date:** [January 20, 2022, 1:22pm UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307/2 "2022-01-20T13:22:32Z")

Hello, Is the backend server going down on Haproxy stats page or in logfile when you get the error ? The 503 error is commonly used when there is no valable backend. So check your health check config and have a look on the log files. You should be able to find the reason of theses errors. ---

**Author:** ![cjs1976](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.haproxy.org/cjs1976/32/1613_2.png) [@cjs1976](https://discourse.haproxy.org/u/cjs1976)\ **Post date:** [January 20, 2022, 3:52pm UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307/3 "2022-01-20T15:52:30Z")

Hi, in the stats page all servers are green, so I checked the haproxy.log (sudo grep-E ‘NOSRV.+503’ /var/log/haproxy.log): Jan 20 16:38:18 HAPROXY01 haproxy[608]: 127.0.0.1:52884 [20/Jan/2022:16:38:18.939] stats stats/ 0/-1/-1/-1/0 503 221 - - SC-- 7/1/0/0/0 0/0 “GET /favicon.ico HTTP/1.1” Jan 20 16:38:32 HAPROXY01 haproxy[608]: 192.168.20.18:52455 [20/Jan/2022:16:38:27.685] http\_in~ support/ 0/5001/-1/-1/5001 503 221 - - sQ-- 7/7/45/0/0 0/53 “GET [https://help.domain.com/api/v1/ticket\_attachment/1045/4140/7549?view=preview](https://help.domain.com/api/v1/ticket_attachment/1045/4140/7549?view=preview) HTTP/2.0” There should be an error in my configuration, but I can’t find it… ---

**Author:** ![cjs1976](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.haproxy.org/cjs1976/32/1613_2.png) [@cjs1976](https://discourse.haproxy.org/u/cjs1976)\ **Post date:** [January 21, 2022, 2:03pm UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307/4 "2022-01-21T14:03:43Z")

Hi, I was able with htop and hatop to find out, that the zammad server is a bit slow. I added already more ressources and optimized some timeouts ([Optimizing HAProxy for security and performance by tuning timeouts - deltablue - the user-friendly paas for everyone](https://delta.blue/blog/haproxy-timeouts)) and now it’s better but not a 100%. Is there a working solution to tell HAProxy to be more patient but only with this server? Thanks, Christian. ---

**Author:** ![rhada](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.haproxy.org/rhada/32/585_2.png) [@rhada](https://discourse.haproxy.org/u/rhada)\ **Post date:** [January 24, 2022, 9:38am UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307/5 "2022-01-24T09:38:22Z")

You can set timeout to the backend section to only match these servers. I don’t know if it’s possible to set up different timeout per server in backend section. ---

**Author:** ![rhada](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.haproxy.org/rhada/32/585_2.png) [@rhada](https://discourse.haproxy.org/u/rhada)\ **Post date:** [February 10, 2022, 11:31am UTC](https://discourse.haproxy.org/t/website-brings-a-statuscode-503-after-a-couple-of-minutes/7307/6 "2022-02-10T11:31:09Z")

Hello @cjs1976 Just a read that you can set specific timeout for server with [haproxy 2.4](https://www.haproxy.com/blog/announcing-haproxy-2-4/#dynamic-server-timeouts) : You can use a map file : ```auto # host.map www.example.com 3000 api.example.com 1000 websockets.example.com 60000 ``` And this config : ```auto frontend fe_main http-request set-timeout server req.hdr(host),map_int(host.map) ``` This way you have different timeout per server.